Recalling of Domestic Prepaid Meters :: When you see our staff, having official identification and a letter, coming to your premises to replace prepaid meters with postpaid meters, welcome them and let them work freely. This is so as we are recalling most of the domestic prepaid water meters in our system to resolve design shortcomings which are impacting our performance. Be assured that once the technology issues are resolved and appropriate equipment is available, we will introduce the domestic prepaid meters into the system January 31, 2024      

Access to Information

Access to information and freedom of expression are both international human rights.

The Malawi Parliament enacted the Access to Information (ATI) Act No. 13 of 2017 which was operationalized from 30th September 2020. Article 19 of both the UN Declaration on Human Rights and the International Covenant on Civil and Political Rights (ICCPR) states that the right to freedom of expression includes not only freedom to 'impart information and ideas of all kinds', but also freedom to 'seek' and 'receive' information 'regardless of frontiers' and in whatever medium.

The ATI Act seeks to provide for the right of access to information, defines the processes and procedures related to obtaining that information and promotes transparency and accountability of public officers.

You have the right to seek, access and receive information from Blantyre Water Board. The following files give more information