Uprooting illegal connections and formalizing unbilled accounts :: The Board will soon embark on uprooting illegal connections and encourages the customers that are not getting bills to come forward and formalize their connections. The Board also encourages people to report the illegal connections and get rewards upon confirmation of such. November 30, 2020      

Fault Reporting

To help in reporting faults you can use one of the following means

  1. Calling Our Offices
  2. - Call out our Call Center at 5580 on TNM
    - Call our offices at +265 888 100 700 / +265 994 866 666 to report faults, vandalism and theft cases and Provide the following details:
    - Your Name
    - Location of Fault
    - Your Telephone/Cell number for easy identification of the fault.
  3. Visiting Our Offices
  4. - You can visit our nearest offices:- - Kabula Zone offices - Limbe Service Centre in Lonhro House along Churchill Road
    - Soche Zone Offices along Kwacha Road
    - Kameza Service Centre at Petroda Mall at Chileka Roundabout
    - Soche Service Centre at Soche East Mall at Kudya along Kapeni Road
    - Chichiri Service Centre at Northgate Arcade along Chipembere Highway
    - or Our Head Offices along Makata Road and report any fault.

  1. Online Fault Reporting
  2. Fill in the form below and click the submit button

Name *
Phone Number *
Email
Zone
Fault Location *
Fault Description
Enter Code *