Recalling of Domestic Prepaid Meters :: When you see our staff, having official identification and a letter, coming to your premises to replace prepaid meters with postpaid meters, welcome them and let them work freely. This is so as we are recalling most of the domestic prepaid water meters in our system to resolve design shortcomings which are impacting our performance. Be assured that once the technology issues are resolved and appropriate equipment is available, we will introduce the domestic prepaid meters into the system January 31, 2024      
  • New Water Connection Promotion and Back to Life Campaign May 7, 2020

  • Note that the fee for new water connection and additional meter connection is still at MK 15 000 from MK 35 000. For the ones who were disconnected, make a re-connection deal with us to allow you pay back in arrears
  • Other Notices