Recalling of Domestic Prepaid Meters :: When you see our staff, having official identification and a letter, coming to your premises to replace prepaid meters with postpaid meters, welcome them and let them work freely. This is so as we are recalling most of the domestic prepaid water meters in our system to resolve design shortcomings which are impacting our performance. Be assured that once the technology issues are resolved and appropriate equipment is available, we will introduce the domestic prepaid meters into the system January 31, 2024      
  • Additional fault report contacts September 17, 2020

  • To minimize water interruptions report faults to us on : 0999 077 855, 0881 538 389, 0881 538 374, 0888 100 700 and 0994 866 666
  • Other Notices