Recalling of Domestic Prepaid Meters :: When you see our staff, having official identification and a letter, coming to your premises to replace prepaid meters with postpaid meters, welcome them and let them work freely. This is so as we are recalling most of the domestic prepaid water meters in our system to resolve design shortcomings which are impacting our performance. Be assured that once the technology issues are resolved and appropriate equipment is available, we will introduce the domestic prepaid meters into the system January 31, 2024      
  • Mass Disconnection notice (from 23 Nov, 2020) November 20, 2020

  • BWB will be carrying mass disconnection on all accounts with outstanding balances due for payment by 31 October, 2020. Settle this bill to avoid disconnection and payment of K5000 reconnection fee.
  • Other Notices