Recalling of Domestic Prepaid Meters :: When you see our staff, having official identification and a letter, coming to your premises to replace prepaid meters with postpaid meters, welcome them and let them work freely. This is so as we are recalling most of the domestic prepaid water meters in our system to resolve design shortcomings which are impacting our performance. Be assured that once the technology issues are resolved and appropriate equipment is available, we will introduce the domestic prepaid meters into the system January 31, 2024      
  • Uprooting illegal connections and formalizing unbilled accounts November 30, 2020

  • The Board will soon embark on uprooting illegal connections and encourages the customers that are not getting bills to come forward and formalize their connections. The Board also encourages people to report the illegal connections and get rewards upon confirmation of such.
  • Other Notices