Tariff Framework for the next Three Years :: BWB water tariffs will be adjusted by 40% on June 01 2023; 50% on October 1 2023; and 10% for 2024 and 2025. This excludes Low Income areas serviced by Kiosks in support of the fight against the cholera outbreak and cyclone Freddy impact May 31, 2023      


Posted on 2 April, 2019

Revive your water supply with BWB's Back to Life Campaign

There are a number of customers who were disconnected or had their pipes uprooted a long time ago, but for various reasons they did not come back to settle their accounts.

The good news is that the Board has embarked on a campaign to bring back all customers whose accounts were disconnected or pipes were uprooted a long time back. Those customers may come forward to make arrangements for restoration of their water supply.

The campaign runs from 1st April, 2019 to 30th June, 2019. During this period, customers will enter into a financial agreement with the Board for a repayment period of up to a maximum of 24 months. After which their water supply will be restored while at the same time settling their outstanding debt.

Customers who are interested to come back to life may visit the Board’s Zone Offices at the places below to complete the Back to Life Agreement Forms. They should bring with them their water account number and their Personal Identification (ID).

  • Soche Zone next to Malawi Housing Head Office
  • Kabula Zone along Magalasi Road near KAMU Events offices
  • Limbe Zone in Lorhno House along Churchill Road