Recalling of Domestic Prepaid Meters :: When you see our staff, having official identification and a letter, coming to your premises to replace prepaid meters with postpaid meters, welcome them and let them work freely. This is so as we are recalling most of the domestic prepaid water meters in our system to resolve design shortcomings which are impacting our performance. Be assured that once the technology issues are resolved and appropriate equipment is available, we will introduce the domestic prepaid meters into the system January 31, 2024      

Vandalism

Water supply networks are capital intensive. This entails that Blantyre Water Board (BWB) invests huge sums of money to manage water distribution function. The Board experiences a big setback in meeting continuous supply of water to its customers due to rise in vandalism (an action involving deliberate destruction of or damage to property). Some faults being experienced in the water supply system results due to vandalism and this act of vandalism affects water supply management.

To curb this malpractice, BWB is working with relevant stakeholder including community policing, the Malawi Police etc. to ensure that water distribution infrastructure is secured for better performance of water distribution function. The Board is therefore encouraging the Blantyre residents to report all cases of vandalism and illegal connections.

Learn How to Anonymously Report Vandalism and get paid