This privacy policy applies to the BWB Madzi app, developed by Blantyre Water Board.

The data you provide us, such as email address, phone number, account number, meter number, or fault location is solely for use in resolving your requests as our customer, or a responsible citizen using services from Blantyre Water Board.

We do not share, or in any way process the information provided.

We do collect some non-personal data from users of our app. This data includes things like the device you are using, the operating system you are using, and the version of our app that you are using. We use this data to improve our app and to make it more user-friendly.

We do not share any of the data that we collect with third parties. We also do not use the data that we collect for any purposes other than those that are described in this privacy policy.

You have the right to request that we delete any data that we have collected about you. You can do this by contacting us at cservice@bwb.mw.

We may update this privacy policy from time to time. If we do, we will post the changes on our website and we will notify you of the changes by email.

If you have any questions about this privacy policy, please contact us at cservice@bwb.mw.

Thank you for using our app!