Recalling of Domestic Prepaid Meters :: When you see our staff, having official identification and a letter, coming to your premises to replace prepaid meters with postpaid meters, welcome them and let them work freely. This is so as we are recalling most of the domestic prepaid water meters in our system to resolve design shortcomings which are impacting our performance. Be assured that once the technology issues are resolved and appropriate equipment is available, we will introduce the domestic prepaid meters into the system January 31, 2024      
  • Temporary Closure of Kameza Paypoint August 15, 2022

  • Note that Kameza paypoint is temporarily closed from 15 to 19 August 2022 due to rehabilitation works at the premises. The office will be opened on 22 August. Customers are advised to use other customer service centers or online payment platforms during this time
  • Other Notices