Recalling of Domestic Prepaid Meters :: When you see our staff, having official identification and a letter, coming to your premises to replace prepaid meters with postpaid meters, welcome them and let them work freely. This is so as we are recalling most of the domestic prepaid water meters in our system to resolve design shortcomings which are impacting our performance. Be assured that once the technology issues are resolved and appropriate equipment is available, we will introduce the domestic prepaid meters into the system January 31, 2024      
Convenience of water bill payment image

Convenience of water bill payment

There are many you can pay your water bill. From walk-ins at pay points in service centers to banks and mobile phones, Blantyre Water Board ensures that you pay bills conveniently and stay connected

All Blantyre Water Board postpaid customers are required to settle their monthly water bills which are in proportion to the amount of water that has been consumed. It is a requirement that all bills should be settled within a period of 30 days, failing which a customer is disconnected and compelled to settle the total bill plus a reconnection fee of 5,000 kwacha. Paying bills in time ensures quality service delivery to the customers. Payment Modes There are several payment modes of water bills as follows:- 1. Through Paypoints in Service Centers - customers can physically visit BWB pay points to settle their bills. 2. Through the bank - customers can pay through the banks with which BWB has an agreement. The banks at which customers can settle their bills are National Bank of Malawi, Standard Bank, NBS Bank, FDH Bank, ECO Bank, First Capital Bank and Ned Bank. 3.Through Mobile Bill Payment facility - customers can also settle their bills at their convenience through their Airtel Money and Telekom Networks Malawi (TNM) Mpamba. In this case, customers with Airtel or TNM numbers need to register for the service and load money in their phones which will enable them pay for their bills. Pay Points The following are the points where BWB customers can settle their water bills Chichiri Service Centre at Northgate Arcade along Chipembere Highway Blantyre Service Centre, Everest House, along Lower Scatter Road Limbe Service Centre in Lonhro House along Churchill Road Kameza Service Centre at Petroda Mall at Chileka Roundabout Soche Service Centre at Soche East Mall at Kudya along Kapeni Road Banks National Bank of Malawi Standard Bank NBS Bank FDH Bank First Capital Bank ECO Bank Ned Bank Mobile Payments TNM Mpamba Airtel Money